Warranty
The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. These Limited Warranties are non-transferable:
Upholstery Furniture (Fabric and Leather)
1 Year Limited Lifetime on frame, 5 years on fabric or leather with purchase of the Total Protection Plans. See store for details and other manufacturers warranties.
Tables, Lighting and Dinettes
30 days on defective components or workmanship.
Bedroom Suites
1 year warranty against any manufacturer defects.
This limited warranty covers manufacturers’ defects and does not apply to abuse, misuse, unreasonable wear and tear or damage due to moving products after original delivery. It applies only to original purchaser and starts from day to delivery. Surplus Furniture and Mattress Warehouse reserves the right to repair product to customers satisfaction.
Mattresses
Mattress Sets come with a Non Pro Rated warranty and a Pro Rated Warranty depending on the style of the mattress purchased. See store for details.
Protection You Can Count On!
Accidents happen. Our supplemental protection plan offers coverage against most accidental stains and damage to your new upholstery, so you can enjoy your purchase for years to come.
5 Year Fabric Kits with Warranty
This is a “must have” for all who have children and who want to protect their fabrics. Our fabric protection plan provides effective resistance against food and beverages, bodily fluids (cleaning services only), Accidental Rips/Tears and Cigarette Burns. See store for complete details.
Total Care VIP Plan (5 Year Repair or Replacement)
The Total Care VIP Plan combines the coverage of the Fabric, Leather and Wood Protection Plans in one. All stains including: Accidental damage from handling dye transfer. Punctures, rips or burns. Liquid marks, rings or household heat marks. Gouges, dents, scratches or chips. Nail polish remover. Checking, cracking, bubbling or peeling of finish. Glass or mirror breakage, chipping or scratches. Coverage for structures and mechanisms: Breaking of frames, panels, springs or mechanisms. Failure of integral electrical components. Lifting of veneers. Warping. Loss of silvering on mirrors. See store for complete details.
Total Care VIP Pet (5 Year Repair or Replacement)
The Total Care VIP Plan combines the coverage of the Fabric, Leather and Wood Protection Plans in one. All stains including: Accidental damage from handling. Damage caused by pets. Dye transfer. Punctures, rips or burns. Liquid marks, rings or household heat marks. Gouges, dents, scratches or chips. Nail polish remover. Checking, cracking, bubbling or peeling of finish. Glass or mirror breakage, chipping or scratches. Coverage for structures and mechanisms: Breaking of frames, panels, springs or mechanisms. Failure of integral electrical components. Lifting of veneers. Warping. Loss of silvering on mirrors. See store for complete details.